How to Get Real Value from Your NPS Surveys
How to Get Real Value from Your NPS Surveys
Net Promoter Score (NPS) surveys are popular because they’re simple. At their core, they ask one key question: “How likely are you to recommend our business to a friend or colleague?” Customers respond using a scale from 0 to 10, and their answer is used to classify them as detractors, passives, or promoters. It’s a […] The post How to Get Real Value from Your NPS Surveys appeared first on Entrepreneurship Life.
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